What Do You Do in a Crisis?

ECE PR Crisis Support

Navigate and overcome ECE PR crises with expert support tailored for childcare business owners.

Navigate ECE PR Crises with Real-World Experience

PR crises in the ECE world often arise unexpectedly, beyond the control of childcare owners/operators, impacting their reputation and operations. These scenarios are not uncommon:

  • A parent discovers a pacifier taped in their baby’s mouth.
  • CPS investigates molestation allegations against a teacher.
  • The Department of Health alerts about a contagious illness among staff and children.
  • Media seeks comments on a fatal accident involving a school employee.

These incidents can trigger various challenges:

  • Staff morale declines, leading to resignations.
  • Negative media coverage damages your school’s reputation.
  • Parents withdraw their children from enrollment.

In such crises, common responses – like legal advisories to “say nothing” and inadequate PR support – fall short. Rushed decisions in hiring PR firms may worsen outcomes. Childcare owners need a proactive crisis management plan to navigate these challenges effectively.

We had a big incident that could have been a PR nightmare for the whole company, but within minutes Inspire Care 360 reached out to their crisis people and we worked late into the night. They were fabulous!

Immediate Response

• Immediate access to seasoned crisis support.
• Assessment and Strategy: Develop a tailored game plan promptly.
• Collaborative Communication: Coordinate messaging for media, families, and staff.

Proactive Preparation

• Access to specialized training for your team.
• Handbook Template: Customize processes for crisis management.
• School-Specific Guidance: Tailored strategies for ECE settings.

Trusted Expertise

• Over 15 years specializing in childcare crises.
• On-Call Support: Always available when crises arise.
• Preparedness Assurance: Be ready with our proactive support.

Return on Investment

Protect Brand Reputation

Maintain trust and credibility with expert handling of crises, ensuring minimal impact on your school's reputation and enrollment.

Reduce Operational Disruptions

Minimize staff turnover and operational disruptions by swiftly managing crises, allowing focus on core childcare operations.

Enhance Stakeholder Confidence

Build confidence among families, staff, and the community through transparent and effective communication during crises, fostering loyalty and support.

All-in-One Solution

From engaging employees and families to optimizing business efficiency and savings, we provide a comprehensive solution for childcare management, allowing you to focus on what you do best.

We had an incident at one of our centers and I was able to use the PR crisis line to get in touch with someone; it was handled in the best way possible.

Brian Sprafka CEO, Small Hands Big Dreams Learning Centers
[Inspire Care 360] definitely provided me with the confidence to manage my situation because I felt like I was under the guidance and instruction of a professional.

Jermaine Graham Executive Director, Children of Joy Learning Academy

We had a big incident that could have been a PR nightmare for the whole company, but within minutes Inspire Care 360 reached out to their crisis people and we worked late into the night. They were fabulous!

Frances Powell Executive Director, Tuckaway Child Development Centers

Inspire Care 360's customer service is absolutely stellar. I would not hesitate to recommend them!

Andrea Wortman Owner, Club K After School Zone