IC360 EXCELLENCE

"People work for money, but go the extra mile
(and stay) for recognition, praise and reward."

– Dale Carnegie

As an Early Childcare and Education (ECE) school owner or operator, you’ve probably, at least once thought to yourself, “If only I could have a consistent, great staff, who stays and does not leave, and if we could keep each program full of enrollments, my admin team, teachers, and I would not be as stressed, and we could truly deliver a great program.”

Our IC360 team has heard the above statements in one form or another increase over the past several years. From ever-expanding regulations and staff wages to fundamental changes in staff work ethics and job commitment, our greatest challenge remains to recruit and retain high-quality staff.

In the fading past, a competitive wage and thoughtful scheduling could get you pretty far. Today is MUCH different. Year after year, whether the economy is up or down, ECE owner surveys consistently list labor and staffing as their number one issue.

How do we at least slow the revolving door and build our programs fundamentally, so each teacher and staff member is engaged for the long-term?

“Staff members stay for culture and career.
They leave when they are in just a job.”

Tony D’Agostino
Founder and CEO, Inspire Care 360

Introducing IC360 ECE EXCELLENCE

IC360 ECE EXCELLENCE is a program unlike any other in the ECE world for all your teachers, caretakers,
administrators and schools alike, from 10 days of employment to 20 years of tenure and beyond.

With almost three years of research and development, studying many ECE programs, identifying the
personas of staff and administration, Inspire Care 360 has taken an overly complex issue and built a
thoughtful, easy to implement and manage the program.

If you were to arm your team with oars and jump into a boat, saying, “let’s
get to the other side of the river, as fast as possible” chaos would likely
ensue. People are rowing at different times and paces. Someone wants to
go one way, another, a different way.

Then imagine you had a team who you educated to be aligned with your
mission, vision, values, and what we call the “6 C’s.” Your team now knows
what to do, when to do it, and how it benefits all participants in the boat to get down the river as quickly as possible when all are rowing at the same cadence. That is what IC360 Excellence will do for your schools.

The “6 C’s”

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Competency

What is important to your infant program, or your school-age program? Staff members should be able to demonstrate that they are competent in all of your schools’ programs to which they are assigned.

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Core Values
If you and your team are not all on the same page with values, your school can be chaotic and, in some situations, toxic. You all must understand and pursue the same values. You want everyone in the same boat, rowing together towards your schools’ true success objective.
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Code of Conduct
Beyond dress code and PTO time, your code of conduct or code of ethics is based on your expectation of behaviors exhibited by your staff towards teammates, families, children, and the community. When your team is not aligned on behavioral expectations, this can cause conflict, resentment, and possible legal issues.
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Curriculum
We are a school of teachers who are passionate about learning, yet often relegated to only mandated state-required courses. Our Professional Development courses help your team become more of an ECE professional at all levels. Course material includes how to work with teammates, how to best communicate, what to know about the enrollment process, and customer service. These courses take a care worker or teacher of children and turn them into a true ECE professional.
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Compliance
ECE is one of the most highly regulated industries. For good reason as we are serving our families and societies next generation. Having an all-understanding and aligned team on compliance will reduce violations and CPS visits. At the same time, it will engage existing and prospective families as to the quality of your programs.
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Careers
How do you have a career in such a flat layered industry like ECE? Easily, you have programs that create a career ladder for your teammates to see an opportunity to consistently ascend in your a. With this ascension, they take on more responsibility and continue to deliver more value, which also keeps them engaged. They have a path and a career, as to just a job.

HOW IT WORKS

The program motivates all involved to self-develop. The program can be implemented as a mandated program; however, we believe this program is continuing professional development for the individual, which stays with them for life. For that reason, we have created a badging system that can be combined with a voluntary program for advanced levels to “gamify” the program and recognize your teammates’ accomplishments in 5 Mastery Levels of Achievements.

As they engage, they can move from Mastery Level I up to Mastery Level V. With the first two levels being required, the last three levels use concepts in gamification to allow your teammates to progress at their pace with incentives, career opportunities, recognition, and belonging as their reward for “playing the game.” The last three levels allow them to further themselves where you do not need to invest in paying for staff’s time as to paying for overtime if they want to work on the program during personal time. Being able to watch their peers’ progression and their ability to accel empowers them and defines who of your team is strongest.

Included in the program are admin and team orientations, training, and a platform through IC360 ECE INSPIRE UNIVERSITY to manage the implementation and administration of expectations for the “6 C’s.” This is done in a way to work within your existing school structure.

The IC360 Difference

Focuses on the Root Cause

Within our ECE industry, we often have taken a “band-aide” approach to solve the turnover challenge. We’ve increased wages or offered more benefits, but we have not looked at the root issues as to why staff leaves. With our IC360 ECE Excellence career and culture roadmap solution, we address the root issues with each staff member, whether they are tenured or brand-new.

Focus on Career & Culture

To develop amazing culture, you need to have teammates feel like they belong, are recognized for accomplishments, rewarded for their contribution, empowered, have a career opportunity, and benefits to support their health and well-being. With the combination of IC360 Excellence, Leadership Development, and Healthy Advantage, we team with you to deliver an ongoing roadmap to truly set your school on the right path for ongoing success.

Work on your Business, Not in your Business

The IC360 ECE EXCELLENCE program is not a total “set-it and forget-it” program, but it goes a long way to automating key areas that have challenged owners and operators for a significant number of years. If you and your team have less turnover, you will have greater enrollments, you will become more profitable, and your team can have the time to deliver the programs you want to your little ones. This allows owners and operators to move out of the daily routine of putting out fires or trying to hire new staff, while in a classroom. This is a program focused on your peace of mind that your programs for your schools, and the teachers who run them.

Unmatched in the ECE Industry

Many programs focus on tips & tricks, how-to lists, and if/then scenarios. This is a program where you do not have to create it. It is not a one-time training. It is a cultural development and maintenance roadmap. It also replaces your performance management programs as it is one big performance program that manages and empowers teammates to accomplish their assignments.

LEARN MORE TODAY!!!

 
 
 
1415 Monroe Avenue
Rochester, NY 14618
Phone:l .800.655.5659
E-mail: [email protected]
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